Shipping policy

Thank you for shopping with AMANDA JUANITA MITCHELL. We are a trusted US-based online retailer dedicated to a diverse selection of fashion bags and accessory bags. Adhering to standardized order workflows and reliable cross-border logistics protocols, we aim to deliver every customer’s order with careful inspection, secure packaging and timely transportation, ensuring all bag products arrive in pristine condition.

1. Order Processing Time

All confirmed and fully paid bag orders will undergo internal verification, quality inspection and safety packaging within 1 to 7 business days after order confirmation. Warehouse processing operations do not cover weekends and official United States public holidays, with all order work suspended during non-business days.
During holiday shopping seasons and large-scale promotional events that bring surging order volumes, standard processing schedules may be slightly extended. Our team will issue proactive email notifications to customers once obvious delays occur, allowing you to keep track of your order status in real time.

2. Shipping Rates and Delivery Estimates

Shipping fees for all bag orders are dynamically calculated based on package weight, outer dimensions and final shipping destination. The exact shipping cost will be automatically generated and clearly displayed on the checkout page before payment, with zero hidden charges or extra fees.
We only provide standard shipping services for all in-stock bag products, with an estimated delivery period of 15 business days after warehouse dispatch. This delivery window is for reference only. Actual parcel arrival time may fluctuate due to logistics carrier operational delays, international customs clearance progress, severe weather conditions, regional logistics restrictions and holiday service halts.

3. Shipment Confirmation and Order Tracking

After your bag order completes all pre-delivery quality audits and is officially shipped out, you will receive an automated shipment confirmation email containing your exclusive tracking number and official logistics provider information.
Logistics tracking data will be activated and accessible for online query within 24 to 72 hours after the carrier picks up your package. Minor system data synchronization delays are normal in cross-border logistics. You can contact our customer support team for manual status checking if no tracking updates are available after 72 hours.

4. Incorrect Address Disclaimer

Customers are solely responsible for filling in accurate, complete and deliverable shipping addresses, valid zip codes and active contact details during checkout. Please verify all delivery information carefully before completing order payment to avoid logistics exceptions.
AMANDA JUANITA MITCHELL shall not be liable for misdelivery, delivery failure or package loss caused by inaccurate or incomplete address information provided by customers. Any packages returned to our warehouse due to address errors will require customers to bear all reshipping costs independently, and the original shipping fees are non-refundable.

5. Lost or Damaged Packages

If your package is confirmed missing during transportation, please submit a package tracing application to our support team within 7 calendar days from your scheduled delivery date. We will cooperate with formal logistics channels to launch a comprehensive investigation and provide a proper resolution as quickly as possible.
Long-distance shipping may lead to unavoidable extrusion, friction or impact, causing surface scratches, hardware loosening or minor structural damage to bag products. If you receive damaged or defective merchandise, please reach out to our after-sales team within 24 hours upon delivery. You must provide clear, unedited photos of both the outer shipping package and damaged product areas as valid evidence for case review and processing.

6. Bag Care and Usage Notice

All bag products in our store are crafted with diverse materials including genuine leather, durable canvas and high-performance synthetic fabrics. Each item is equipped with professional material-specific care instructions tailored to its unique texture and characteristics.
We recommend all customers follow the official care guidelines for daily use, dry storage and routine cleaning to maintain the product’s appearance and extend its service life. Any damage, fading, deformation or functional failure caused by improper maintenance, unauthorized modification or rough artificial misuse is categorized as human-caused damage. Our store does not undertake after-sales warranty or compensation responsibilities for non-quality-related damage.

7. International Shipping and Customs Notice

All cross-border international shipments may be subject to import duties, customs clearance fees and other taxable charges in accordance with the commodity supervision policies and trade regulations of the destination country or region.
All customs-related expenses are fully borne by the purchasing customer. Product prices and standard shipping fees charged by our store do not include any customs tariffs or import taxes. We are not responsible for package detention, mandatory return or economic losses caused by unpaid customs fees or violations of local import management rules.

8. Contact Information

If you have any questions, suggestions or service inquiries regarding our shipping policies, logistics progress and delivery arrangements, please contact our official customer service team via the channels below:
Trade Name: AMANDA JUANITA MITCHELL
Phone Number: +1 701-844-1620
Email: support@sharonchrono.shop
Physical Address: 1823 N Washington St Unit 31, Amarillo, TX 79107, United States